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Cookies Policy
This Cookies Policy explains how Joker Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other terms that apply to your use of the website. Cookies help us operate the website, remember preferences, understand how visitors use our services and support the security of your account. This policy also explains the choices available to you if you would like to manage or restrict cookies.
What are cookies?
Cookies are small text files placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can make websites work more efficiently and help provide information to the website owner about how the site is being used.
Some cookies are set directly by Joker Casino. These are commonly referred to as first-party cookies. Other cookies may be set by service providers or other third parties that support website functions, security, analytics, communications or advertising. These are commonly referred to as third-party cookies. The specific cookies used may change from time to time as the website, its features and supporting services develop.
Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them, and can help remember settings or recognise a returning visitor. A cookie does not normally contain information that directly identifies you, although information linked to a cookie may be associated with an account or other information that we hold.
We may also use similar technologies, such as pixels, tags, scripts, local storage and device identifiers. In this policy, we use the term cookies to include cookies and these similar technologies where appropriate.
How Joker Casino uses cookies
The cookies and similar technologies used on the website may have different purposes. Some are necessary for the website to function, while others help us improve your experience or understand how our online services are used. We aim to use information collected through these technologies in accordance with applicable privacy and gambling requirements.
Strictly necessary cookies
Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help maintain a secure session, protect forms, remember choices made during a visit, detect unusual activity and support account or transaction-related functions. These cookies are generally required for the website or particular services to work correctly and may not be available for complete disabling through the website settings.
Preference and functionality cookies
Preference cookies remember information that can make your next visit more convenient. For example, they may remember language, display or consent preferences, where those features are available. Functionality cookies can also help provide services or features that you have requested. If you delete or block these cookies, some preferences may need to be entered again and certain features may not work as intended.
Analytics and performance cookies
Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are visited, how long pages are viewed, how users move through the site and whether a page or feature operates as expected. This information may be combined into reports and used to improve content, navigation, performance and reliability. Analytics information is generally reviewed in aggregated or pseudonymous form where possible.
Security and fraud prevention technologies
Cookies and similar technologies may be used to support security, prevent misuse and identify activity that appears suspicious or inconsistent with normal use. This can assist with protecting accounts, services and users, and with meeting legal, regulatory and responsible gambling obligations. Blocking security-related technologies may affect access to some parts of the website.
Marketing and advertising cookies
Where used and permitted, marketing or advertising cookies may help us measure campaigns, understand the effectiveness of communications and show information that is more relevant to your interests. These technologies may also help limit repeated advertising or record whether content has been viewed. We will use such technologies in accordance with applicable law and your available consent choices.
Third-party services and links
Joker Casino may use third-party providers to support hosting, website functionality, security, analytics, communications, payment-related processes or other online services. These providers may place or access cookies and similar technologies on our behalf, or may process information collected through their own services. Their handling of information may be governed by their own privacy policies and terms.
The website may contain links to websites, applications or services operated by other organisations. If you follow an external link, that organisation may use cookies according to its own policies. Joker Casino is not responsible for the cookie practices, content or security of external websites. You should review the relevant information before providing personal information or allowing cookies on an external service.
Cookies may help us understand whether a user arrived at the website through a particular campaign or referral source. This information may be used to measure website performance and improve marketing activity. It does not change the requirement to comply with applicable eligibility, identity, account, responsible gambling and other legal checks.
Information collected through cookies
Depending on the technology and how you use the website, information collected may include your device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, visit times, referring website, preferences, error information and interactions with website features. Cookie information may be combined with information you provide to us or information generated when you use an account or other service.
We use this information for purposes such as operating and securing the website, remembering settings, improving services, analysing trends, investigating technical issues, preventing fraud or misuse, supporting responsible gambling processes and meeting legal or regulatory obligations. We do not treat cookies as a way to bypass applicable privacy rights or gambling safeguards.
Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored in a cookie so that they can be remembered. If you clear your browser data, change devices or use a different browser, you may be asked to make your choices again.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from some or all websites, or receive a warning before a cookie is stored. The steps differ between browsers and devices, so you should refer to the relevant browser or device instructions.
- Accept or reject optional cookies through the website's cookie preference tool, where available.
- Delete cookies already stored on your device using your browser settings.
- Block some or all cookies through your browser controls.
- Use private or incognito browsing features, while understanding that these may not block all technologies.
- Review and update your choices if you use a different browser, device or user profile.
If you disable or delete cookies, the website may not operate as intended. You may need to sign in again, re-enter preferences or repeat certain steps. Some features, account functions, security controls or content may be unavailable. Blocking cookies may also prevent us from remembering that you have made a particular choice, meaning the cookie notice could appear again.
You may be able to control some third-party advertising or analytics technologies through the relevant provider's settings or opt-out tools. These controls are managed by the provider and may not apply to every device or browser. Opting out of targeted advertising does not necessarily mean that you will stop seeing advertising; it may mean that advertising is less tailored to your interests.
Privacy and data rights
Information collected through cookies may constitute personal information where it can be linked to an identifiable individual. Our Privacy Policy explains how personal information is collected, used, disclosed, stored and protected, as well as the rights and choices that may be available to you under applicable Australian privacy law. It also explains how to raise a privacy enquiry or request.
Cookie preferences do not replace other account, marketing or privacy choices. For example, changing browser settings may not withdraw a separate communication preference, and withdrawing marketing permission may not disable cookies required for security or website operation. Where different controls apply, you should use the control relevant to the purpose concerned.
Changes to this Cookies Policy
We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. An updated version will be made available on the website, and the revised policy will apply from the date stated or, if no date is stated, from the time it is published.
You should check this page from time to time so that you remain informed about how cookies and similar technologies are used. If a change requires a new or renewed choice, we may present an updated cookie notice or preference tool. Continuing to use the website after an update may be treated as acknowledgement of the updated policy, subject to any consent requirements that apply.
If you have a question about this Cookies Policy, the cookies used on the website or how to manage your preferences, please use the available contact or support options provided on the Joker Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.
